Using Voip For Small Business-mentalist

VOIP Are you a small business owner who knows you could be leveraging today’s networked .munications technology better than you are? And, do you, every time you try to evaluate and seek help in upgrading your .munications options, find yourself drowning in a sea of "technobabble" that you just can’t wrap your mind around? If this sounds like you, take .fort, because you are not alone. Many small business owners have the uneasy nagging feeling they are missing the boat on the .petitive advantages and cost-savings that .e with upgrading their .munication networks. Making the problem worse are the endless hordes of technicians and sales specialists who can’t speak about their product in simple understandable terms those of us without an engineering degree can .prehend. One of the most interesting things to have happened in business .munications during the last ten years is the expanding reliance of businesses on VoIP services. This isn’t new technology; this is a revolution already underway, and this article seeks to explain what has changed and why using VoIP for small business offers a tremendous .munication advantage. Leverage VoIP: So, what is VoIP? Using the internet to handle voice .munication is known in industry jargon as VoIP. VoIP stands for Voice over Internet Protocol, and is rapidly be.ing the standard for many businesses that have access to broadband internet connections. VoIP technology allows you save money and time by placing your phone and Internet service into the hands of one provider. This simplifies your businesses .munications equipment requirements as it eliminates the need to purchase expensive equipment to run your business phone system behind the scenes. In addition, VoIP is traditionally much less expensive to use than traditional phone service, and is usually easy to scale, meaning that it can grow as your business does. Voice-Mail: Make sure your voice-mail is as flexible as you are. Voice-mail used to be a very simple variation of "please leave your name and number at the beep." But today, a well networked businesses employing VoIP can apply that technology to make themselves appear larger than they really are. They can also use it to keep information (which equals money) flowing in their direction. Voice-mail is one of the technologies that has taken a quantum leap in the past five years. A properly networked, modern voice-mail system not only provides traditional services (like accessing your voice mail from your phone and forwarding it to other people in your network), but transcends far beyond by allowing the entire process to spill over onto the web. This allows you to access your voice-mail from your .puter, reroutes calls to follow you to different phone numbers, to receive voice messages via email, and send a voice message to someone’s email. Simply put, there’s no reason why someone can’t get hold of you when needed – don’t let that important client go to voice mail at all, talk to them NOW! Other Features: Employing VoIP technology also brings other benefits to the small business owner. Advance "Auto-Attendants" (think "virtual receptionist") can help your costumers navigate their way around your phone system. An Auto-Attendant can help your customers use .pany directories to find their contact person and get connected without the cost of a live operator. Previously expensive services such as Interactive Voice Response (known in the industry as IVR – known to you as "If you’re calling about arriving flights, just say ‘yes’… ) are now technologies your .pany can afford. VoIP technology places other services within easy reach of the small business owner as well. For example, VoIP opens the door to less expensive conference calling and Call reporting. You can usually find a package of offerings for Call reporting that permits you to sort your in.ing calls by a variety of criteria, allowing you to learn a lot about your customers and your business. VoIP systems can also allow small businesses to easily implement "On Hold" messages. Most American business callers are put on hold at some point. Having a targeted, relevant on-hold message means the customer is much more likely to stay on the line and give you the chance to make the sale. In today’s world, a small business team can only physically be in a few places at a given time. Being tied to a desk in fear of missing a call is a waste of time and money. But the use of VoIP and all the benefits it provides can allow .munications to flow freely by following you and your team wherever you are to react fast and efficiently when opportunity .e calling! About the Author: 相关的主题文章: